The directory is populated by the tax authorities from the national business register. After a SIRET number is issued or changed, the update may take several weeks, and Celavigestion cannot speed it up.
1. Check your SIRET. On annuaire-entreprises.data.gouv.fr, make sure your business shows as "active" at the correct address. If not, contact us.
2. Ask your SIE to update it.
- Log in to your professional account on impots.gouv.fr.
- Open the secure messaging service and write a new message to your SIE.
- Copy the text below, in French:
« Mon numéro SIRET [votre numéro] ne figure pas dans l'annuaire de la facturation électronique, ce qui m'empêche de finaliser mon inscription. Pouvez-vous procéder à sa mise à jour ? »
(Translation: "My SIRET number [your number] does not appear in the e-invoicing directory, which prevents me from completing my registration. Could you please update it?")
Once the directory is updated, you can complete your access from your client portal.